Be Proactive: Engage the student early on. Look for signs of distress and set limits on disruptive behavior.
Safety First: The welfare of the student and the campus community is the top priority. Do not hesitate to call for help.
Listen Sensitively and Carefully: Use a non-confrontational approach and a calm voice. Avoid judgment. Express your concern and your desire to help.
Be Direct: Ask the student directly if he/she is under the influence of alcohol or drugs, feeling confused or having thoughts of harming themselves or others.
Follow Through: Connect the student to resources that will help them. If necessary, call a resource or walk with the student to the proper service.
Consult and Document: Always consult with campus partners—a department chair, supervisor, OSSJA or SHCS. Document your interaction with the student and remember you are never alone.
Take Care of Yourself: Supporting our students can be an emotional process. Reach out for support through the Academic and Staff Assistance Program 530-752-2727.